Returns:
If you have any questions, requires or concerns please get in touch with us.
Emma 021 293 2709 or hello@thegreencollective.co.nz
We are happy to chat through all the options available to ensure all parties are happy.
Our standard returns policy lasts 30 days. If 30 days have gone by since your purchase, please get in touch to discuss the options available.
One year Limited warranty against defects in material and workmanship on the bags. We can offer repairs on any bags (check with us if there is a cost involved - depends on the cause / reason / need).
Shipping:
To return your product, you should first contact Emma on 021 293 2709. If instructed to mail your product back, the address is:
The Green Collective
Bridge St Studio's
123 Bridge St
Nelson, 7010
We will discuss with you what your preferred options are depending on your query.
Need help, please contact us first!
