Frequently Asked Questions

We ship across NZ & to the rest of the World. Please see below for more details.

NZ SHIPPING: FREE SHIPPING OVER $75, OTHERWISE $7 residential $9 FOR RURAL.

We use Post Haste couriers as they provide an easy TRACK AND TRACE service and can deliver from us to you in 1-2 working days (allow longer for rural).

Once you have your tracking number (it is a barcode) you can use this link to see where your awesome parcel is as it zooms across New Zealand to wherever in the world you are! Click here.

The posting satchels we use made from either:

1. 100% post consumer waste, can be reused and are recyclable.

2. Compostable Bags. If packing is required we aim to use recycled and pre-loved materials where possible. So, don't be too upset if your inner packaging material has a small tear or rip! Reuse, reuse and reuse.

Our courier cannot deliver to PO Boxes, so please provide a physical address for delivery. 

WORLDWIDE SHIPPING: Yes we do ship all over the world. You can select your shipping area / continent at checkout. These are the current rates:

REST OF THE WORLD:  $16.00

Cancelling your order: If you wish to cancel, then please call 021 293 2709 as soon as possible. If the item hasn't been shipped then we can offer a full refund. We aim to ship on the day you ordered,  so if cancelling and it's already been shipped, you will be charged the delivery and the cost of returning the item to us.

These 100% plant based cloths are the ORIGINAL Swedish Dishcloth from Sweden, printed with local original New Zealand art by over 15+ designers.  They have been making them in Sweden since 1949 and have an amazing state of the art sustainable factory. 

We are working with an NZ company to look at manufacturing the cloth here, and incorporating hemp into the composition which will be incredible if we can get this concept flying.

We are transparent with our information and NO ONE in the southern hemisphere yet makes this style of cloth. Other countries such as Germany and China have recently started trying to emulate the Swedish invention. Be an informed consumer. If you are not sure of the origin of any product, ask.

Durable, biodegradable, super absorbent and each cloth will replace 15 rolls of paper towels in their lifetime. 

One roll of paper towels can cost $1.30 in a combo pack x 15 rolls = $19.50

Each cloth can be washed over 200 + times. Wash in your washing machine, or top rack of your dishwasher. You can microwave your cloth (wet first and heat 1min to disinfect) or into a pot of boiling water.

Line dry - the sunlight can do wonders for the SPRUCE. Naturally antibacterial and helps maintain whiteness.

SPRUCE starting to look a little grubby? Try this; place the cloth in the bottom of your sink. Spray with an all purpose cleaner and leave for a few minutes. For very stubborn stains you can use a diluted whitening based cleaner. It will NOT affect the print!

Rinse your SPRUCE after use and drape it over your tap or edge of the sink to prevent discolouration. The quicker a cloth dries the better for hygiene. That is why our SPRUCE are so amazing. They can dry in as little as 15mins!

100% plant based, all natural!

Biodegradable and home compostable. 
The SPRUCE cloth is made of cellulose (made from pulping trees) and cotton. The pulp is made like making paper. Soaked, pulped, dried and cut. 

TREES: are certified sustainable under international management environment standard ISO 14001.
COTTON: off-cut's from manufacturing too short to be reused - shredded into thread
INK: is eco friendly and water based. 

These cloths can be composted in your home compost and will break down after just 6-8 weeks. The SPRUCE can also go into recycling for corrugated cardboard.

The SPRUCE help to cut down your use of paper towels and replace other cloths, which can often contain plastic. They can be reused over 200+ times, washed in the washing machine or dishwasher, boiled or microwaved. They are very durable. 

When we starting designing HANK we had a clear vision of what were absolute non-negotiables. 

Organic Cotton. 

Essential when using something in close contact with your skin.Organic Cotton uses no chlorine bleach, synthetic dyes or fragrances. No synthetic pesticides. Less energy and water usage to process.

It's overwhelming when you start looking into tissue ingredients and non-organic fibres. We want only the best for you, your skin and your nose! Read our short blog here about tissue ingredients:  Do Tissues Give You Acne

HANK are handmade in India by a Fair trade, Fair labour family business. We have supported them since 2015. They make our Loot Bags and we expanded to the HANK when they grew enough to get a digital fabric printer. They only ever work with Organic fabrics under the GOTs Standard, and use Eco Certified Inks. 

Locally we inspect, fold and pack each HANK into our recycled card paper packaging (printed 100m from our workshop). Enjoy x

You will note that many of the sustainble trends you see today are not new ideas. For centuries our ancestors had to make do with what they had and be more frugal. Reusing everything, caring for the possessions they did own. 

HANKies were common place until in 1924 Kleenex (who started making paper tissues to remove coldcream off your face) saw an oppourtunity to sell more, and switched to marketing tissues for your nose. Convenience and a strong marketing campaign won many people over. Convenience trumps many original longer lasting products. Think of plastic food wrap, single use bottles and coffee cups, takeaway containers, cotton buds and more.

The call back towards HANKies takes many different thought processes. Bare with me...

1. Low Waste. Tissues + Serviettes are made from trees, and a large percentage of these trees are still not FSC Certified Forestry and made from virgin timber. Grown for years and used for just a few seconds. Tissues are over-used for many tasks from a quick clean of bench and makeup, to drippy eyes and noses from allergies or simply crying. 
2. Low Toxicity. Have you ever tried to find the ingredients list on a packet or box of tissues? You won't. The ingredients they select are well hidden deep on the parent company websites, for example Kleenex is owned by the Kimberly-Clark Corporation. Consider a tissue box with soothing conditioners and eucalyptus, what goes in to these? The more enhancers, the more ingredients. To start with tissues are bleached and the layers adhesed together into 1-2 or 3-4 layers of ply. Petroleum based Mineral Oils, silicon based polymer dimethicone makes them feel so soft, yet can clog pores and irritate sensitive skin. Stearly Alcohol, Sodium Lauryl Sulfate, Citric Acid and the list goes on.  
3. Sensitive Skin. The more we learn about what is in our cosmetics, cleaners, perfumes and air fresheners the more we seek out natural alternatives. Even the 'fluff' that comes out of a tissue packet when you pull one out can irritate and trigger those with allergies. Forever chemicals once absorbed are being shown to accumulate in our bodies, and when you use these items against your most delicate skin you can absorb the most. If you can't resist a HANKie for snotty days, then opt for plain tissues, without added benefits. Choose a natural balm or salve to soothe your skin. Unfortunately tissues made from recycled paper sound appealing but have had more processing and the varieties we have trialled are still rough on the skin. They can also contain recycled paper from many different sources sent to recycling centres which can include thermal backed shopping receipts (BPA), and a wide variety of printed inks. 
4. Germs? If you are sick and blow your nose with a tissue OR a HANKie, it's what you do next that's most important. If you are out & about it's important to wash your hands before you retouch common surfaces.  Many people tuck tissues into pockets and resue these teeny tiny squares multiple times with less surface area than a HANKie to keep snot away from your hands. BUT, if it's just allergies, tears or fixing up your make-up, then carry on!  So, both items can be placed back in your pocket but if you can wash hands in between uses you are 1:1 on hygiene.  

A general wash for light use is adequate. If used for a heavy cold or first aid you could pre soak to soften before washing. A drop of detergent in a bucket of warm water for approx 30mins. Then rinse and add to your wash. Same if used as a napkin that is covered with tomato juice or red wine etcA little sunlight does wonders for a natural sanitising touch. And a hot iron was a traditional way of sterilising. I still recall my first ironing practise was on hankies. 

Large hankies help keep blows separated, and I know which one I prefer to find in the washing machine if I didn't check pockets carefully enough!

There are 3 Goodie Bags in each pack. The bags are the same size 24cm x 28cm or (9” x 11”), and stretch to close to twice their size. They have a strong 3mm braided drawstring cord. 

Made here in Nelson, New Zealand. 

One exception of Yellow which is made using the same high quality components and manufactured in a small Fair Trade, Fair Labour Company they are constructed in Taiwan and finished in Nelson, NZ. Taiwan was chosen because it manufactures high quality mesh and has strict employment laws forbidding children while improving working conditions. 

Each individual Goodie Bag weighs 16gms. A pack of 3 including packaging is only 55gms.

If a bag needs cleaning you can wash in your washing machine then line dry. 

Every now and then a hand wash / rinse will be sufficient. The bags maintain their shape and size with washing.

They are made of polyester / spandex. The 4 way stretch allows the bags to expand as you fill them and will hold up to 3kg. The bags are soft to touch and easily condense to slip into your bag or pocket. Strong, lightweight, see-through & breathable. Built to last.

Through Oeko-Tex®  Standard 100, The Green Collective is committed to fabrics that are clean and safe for you and the environment. This is an international certification that sets limits on close to 200 potentially harmful substances and chemicals.  For a full list of the testing you can visit their website www.oeko-tex.com. This standard also looks at the factories who must continue to comply to renew their fabric certifications yearly. By sourcing fabrics that comply we are helping to reduce the environmental impact of potentially harmful chemicals entering the soil, groundwater and air of our world.

Store curio’s, trinkets, board game pieces, knickknacks, snacks, lunch, phone cords.

Organise carry-on luggage, tramping packs, wool colours, embroidery threads, handbags, toilet bags.

Hang in your campervan, caravan, or tent to easily locate items. Keeping the floor clear and preventing things shifting around and breaking. 

Our customers are a constant source of inspiration coming up with new uses. Can you add to our list? Please send us your ideas and pictures to inspire others to go green.

GOTs Certified Organic cotton and Organic cotton drawstring tape cord.

Made in India by a small family run, Fair Trade, Fair Labour, Max Havelaar Certified (incorporating 23 Fairtrade Certifications) Company. 

Each individual Loot Bag weighs 22gms small and 29gms large. A pack of 3 including packaging is only 80gms.

If a bag needs cleaning you can wash in your washing machine then line dry. Every now and then a hand wash / rinse will be sufficient. 

The bags maintain their shape and size with washing. If Loot Bags are popped in the dryer they may shorten by just 0.5cm. 

Made from organically grown cotton that is GOTs certified and EKTO certified. It's a tight weave poplin which is the strongest yet lightest and most durable choice.

Store curio’s, trinkets, board game pieces, knickknacks, snacks, lunch, phone cords.

Organise carry-on luggage, tramping packs, wool colours, embroidery threads, handbags, toilet bags.

Cheese bag, bread bag, mushroom bag.

Hang in your campervan, caravan, or tent to easily locate items. Keeping the floor clear and preventing things shifting around and breaking. 

Our customers are a constant source of inspiration coming up with new uses. Can you add to our list? Please send us your ideas and pictures to inspire others to go green.